Privacy policy

Every computer connected to the internet is provided with a domain name and an IP address. When a visitor requests a web page from within the Smooth Dimensions website, our servers automatically identify and log the HTTP request that is made. This information reveals no personal data about you. In fact, the only information that we automatically gather and log is as follows:

• The IP address of the site that may have referred you
• Your IP address
• The web page that you may have linked to us from – if any
• The product identifier for version and make of browser
• The operating system platform that you may be running
• Search words or terms that are passed from a search engine

Smooth Dimensions has found it advantageous to examine visitor traffic so that we can ensure maximum compatibility for the various browsers and operating systems that visit our site. By analysing visitation patterns, referring URLs and search engine terms, we can strategically enhance our exposure across the Internet.

This website does issue cookies (these are small files of information which websites use to identify its users); however, these do not contain personal information. Smooth Dimensions does not share this data with third parties. You can disable cookies by altering the settings of your browser and the website will still function. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We do not store nor do we share customer details with any 3rd parties. However, we may collect the following information:

• Full name
• Contact information including email address and phone number
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers

We enforce a strict Anti-spam policy that means we do not intend to sell, rent, or otherwise give your e-mail address to a third-party without your consent. Smooth Dimensions will only disclose your personal information or any of its log file information when required by law. In addition, Smooth Dimensions will not send you emails that you have not agreed to receive. If you are a member of our mailing list, you may be contacted with announcements of upcoming events, offers, news and new products or services. With each email sent, you have the option to opt out of our mailing list at any time, thereby disabling any further such email communication from being sent. If you wish to have specific communications with a member of Smooth Dimensions staff, you will be required to provide appropriate information to Smooth Dimensions.

Smooth Dimensions uses all reasonable precautions to keep the information disclosed to us secure. Our web servers are housed behind a secure firewall that prevents access to our databases from unauthorised users. All of our servers are housed in a secure environment with high levels of physical security, and physical access is only permitted to security screened staff. Any changes to our Privacy policy will be published on this page so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it. Should you still have any concerns about our use of your personal information, please feel free to contact us.