At Smooth Dimensions we will be taking extra care to protect patients and a perform safe treatment in a sanitary environment. When you attend your appointment the following have been implemented to adhere to COVID-19 guidelines. The below is in addition to routine infection control, health and safety measures and professional standards. These measures are intended to manage risk and cannot be assumed to completely eliminate any risk of contracting COVID-19.

  • One person to enter at a time – if you come with friends or together as a group booking you must enter one at a time and wait outside the premises or in your car until it is your turn.
  • When you enter the clinic please use the sanitiser by the door.
  • Temperature screening using a non-touch thermal thermometer will be checked and if temperature above 37.3 degrees treatment will not be performed.
  • Appointments will run on time – if you are over 10 minutes late you will have to reschedule when an appointment is available.
  • Do not arrive before your allocated appointment time and wait in your car or outside of the clinic until you receive a text message to come in.
  • There will be a 15 day restriction on treating patients who have travelled overseas, across the UK or have attended an event.
  • Do not attend the clinic if feeling unwell, have members of your household unwell have a temperature or with symptoms of COVID-19.
  • Do not attend your appointment with shopping or excess belongings.
  • Wear a face covering or one will be provided at your appointment.
  • There will be adequate spacing between appointment so the clinic can be thoroughly disinfected between clients and a one way system so you will only have contact with the Fiona.